Requirements: English
Company: Tencent
Region: Amsterdam , North Holland
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
Tencent Overseas IT has the mission to empower Tencents rapid global growth with future-ready, global IT platforms, applications, and services. We are chartered to lead the overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal/external customers and becoming a world-class global IT team are our top aspirations.
We are currently seeking a passionate IT Operations/Systems Engineer to optimize our IT service delivery, infrastructure reliability, and employee lifecycle processes. This position will report to Tencents EMEA IT Center and will be based in Amsterdam, Netherlands. You will work closely with our Overseas IT, Tencent Games, Finance, and various business teams. Collaborate with the Tencent Overseas IT and local Operations teams to provide the best cloud platform solution/architecture for Tencent business and affiliate users.
Own the full IT asset lifecycle (procurement to decommissioning) for hardware/software
HVAC, power, racks, and physical/virtual infrastructure (Hyper-V clusters, Storage QoS, PowerShell automation)
Operations & Technical Support
Automate onboarding/offboarding workflows (account provisioning, access controls)
Develop IT operational playbooks and knowledge base documentation
Optimize vendor management for procurement and SLAs
Perform other IT tasks as assigned by the IT manager, including office IT construction, system deployment, changes, upgrades, etc.
Loves satisfying customers with state-of-the-art cloud solutions, automation, realizing ideas, building services, and unlocking the potential of new technology.
Positive by nature, a great team player, and both dependable and autonomous.
Bachelors degree in Computer Science, Engineering, or a related field
~3+ years in IT operations/systems engineering
~ Windows/macOS administration and networking
~ Scripting (Python/PowerShell)
~ Fluent in English; other EU languages preferred
~ Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience