Requirements: English
Company: KONE
Region: Ciudad de Mxico, Mxico
A Technical Field Support Manager / Senior Engineer / Engineer provides technical support during the installation, commissioning and maintenance phases of KONE and/or non-KONE products. They resolve technical issues identified by manufacturing, installation and maintenance teams, working to ensure products are installed in compliance with KONEs safety, process and quality requirements, without problems and on a timely basis.- Site visit performance- Helpdesk data- Response time and closure time of issues- KONE ride comfort classification and IQE- Quality targets e.g. COR/FYR data- Piloting targets- Learner satisfactionSkills, Education and Experience**Specialist**: Bachelors degree in Engineering or other relevant field- Fluent in English- IT literacy- Willing to travel- Flexibility- Knowledge of KONE and/or non-KONE productsWe offerAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.