Das hoch in den Bergen im Herzen der Schweiz gelegene Kempinski Palace Engelberg wird bald bereit sein, seine ersten Gste zu begren. Mit einer einzigartigen Mischung aus erfrischender Schweizer Gastfreundschaft, warmherzigen Fnf-Sterne-Luxus-Service und einer Flle von Aktivitten ist das Kempinski Palace Engelberg ein Ort, an dem Erinnerungen geweckt werden.
At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits. Discover a career crafted by you.
This position is responsible for supporting the Human Resources department in all administrative and other assigned areas.
TLNT1_CH
Establish a training network according to Kempinski standard, including spending time in operations to foster this network.
Analyse training needs and training effectiveness.
Ensure that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures
Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel specific training BITES
Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate attendance of required participants.
Plan, design and deliver training programmes.
Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.
Analyse the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance.
Coach and train managers and Departmental Trainers to improve departmental performance.
Organise and supervise Kempinski DNA and brand immersion activities.
Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
Work together with department heads and analyse operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solution.
Train and develop Training team members.
Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management
Identify potential training talent and propose foster Master Trainer candidates.
Ensure that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.
Lead by example and promote Kempinski''s core values.
Ensure that an objective Self Audit (using the Kempinski Training Peer Self Audit Tool) is completed at least once per year
Promote and implement Kempinski Corporate Training policies and procedures.
Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.
Understand and strictly adhere to the rules regulations established in the employee handbook and to the hotel''s policies on fire, hygiene, health safety.
NATIONALITY: Eligible for a working permit in country of hire
LANGUAGE:
Ability to work and communicate in a multinational environment:
COMPETENCIES:
To fill this position the candidate must have: