Requirements: Native Arabic, Fluent English
Company: portugal.xpatjobs.com
Salary: 18.500 - 19340 p.a.
Region: Lisbon
+++Please apply only if you hold EU citizenship or valid work permit for Portugal+++Starting date: Mid JulyQuality and Service is what it's all about in todays world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon! Your responsibilities and impact as a Customer Service Agent for Online Video Platform will be:-Helping users with any questions related to their accounts, the platform in general etc;-Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;-Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;-Being in contact with other departments and redirecting related cases and issues to responsible departments-Ensuring and participating in the success of your department.