Requirements: Native French and fluent English
Company: greece.xpatjobs.com
Salary: Salary: 1045 gross per month x 14 salaries per year + performance-related bonus of 200 Schedule: Mon-Fri 09:00-19:00
Region: Athens
+++ Please apply only if you hold EU citizenship or valid work permit for Greece +++The Company. Today, working for a technology brands rimes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join the international customer service team of a big software, hard drives, cloud storage services producer in Greece!Are you ready to join a brand which strives every day to revolutionize the world?Are you geeky or not? It doesnt matter there are a variety of roles to match with your skills and affinity.You will work for a company that cares about their employees, full of opportunities to learn and grow professionally and personally. The Job.Quality and Service is what is all about in todays world for companies to remain competitive.From solving technical issues, providing products advice, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you!Whatever your profile and experience is, you will have the opportunity to make a difference! Your tasks include: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner