Requirements: English, Italian
Company: TN Italy
Region: Messina , Sicily
Italian speaking Order Support Agent in Lisbon w/ Relocation bonus, MessinaClient: Cross Border TalentsLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference:Job Views: 3Posted: 15.05.2025Expiry Date: 29.06.2025Job Description:As an Italian-speaking Order Support Agent, you will manage and ensure the smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.Work type: On-siteLocation: Lisbon, PortugalRelocation bonus: Offered for those applying from outside Portugal*Responsibilities:Handle customer inquiries related to order statuses, deliveries, and discrepancies.Ensure compliance with company policies and procedures in order processing.Resolve order-related issues such as cancellations, returns, and exchanges.Collaborate with internal teams to streamline order fulfillment processes.Maintain accurate records of customer interactions and transactions.Provide feedback and suggestions to improve order support operations.Requirements:Strong attention to detail and excellent communication skills.Self-sufficient and confident in troubleshooting basic issues related to order processing systems.Ability to work independently and meet deadlines in a fast-paced environment.#J-18808-Ljbffr