Ria Financial Services is the third-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). Serving more than 147 countries in the world, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and reliability of the service it offers to general public.
We are currently recruiting a Settlement Specialist for our Office in Alcobendas - Madrid, who will be responsible to coordinate payments solutions for the business in the DACH region (Mainly) by finding the best method and following up on external agents deposits.
Responsibilities
- Learn all about the different payment methods like ACH, CIT, Card Terminals, etc.
- Create a detail list with all payment methods available and their respective fees/cost.
- Roll-out of settlement methods, such as card payment, CIT, Smart Safes, ACH etc.
- Compare different providers and choose best alternative.
- Contingency planning and execution, if one settlement method is blocked.
- Find out the main contact person for each company provider and keep good relation and communication.
- Review the Gross, EBIT, Txts, Volume, etc. for current agents with CIT service and provide feedback to manager.
- Call agents to make sure they understand their payment method (Especially new agents)
- Review each pick-up schedule service and fix accordingly in Fx-Client.
Qualifications
- Minimum A-level education, degree in a financial discipline an advantage.
- 2-3 years work experience as an office clerk.
- Good oral and written communications skills in German.
-Good oral and written communications skills in English.
- Good level of Microsoft Office packages. At least, Intermediate-advance level of Excel.
- Personal aptitudes: self-motivated, team player, proactive, problem-solving abilities and excellent communication skills.
- Ability to be flexible and adaptable when working in a fast-paced often pressurized environment.
- Previous experience in financial services or business development area will be valued.