Requirements: English
Company: VASS BENELUX
Region: Brussels Metropolitan Area ,
Location: Brussels, Belgium
Working hours: 6 hours/ day
Collaboration type: Temporary
Only EU citizens
VASS is actively looking for a Junior Technical Dispatcher to work for the European Commission in Brussels.
Job Description:
The European Commission is offering a unique opportunity for students to gain valuable experience in a dynamic technical environment. As a Junior Technical Dispatcher, youll play a vital role in supporting communication, logging technical requests, and assisting in monitoring systems that keep Commission buildings running smoothly.
No prior experience is requiredyou''ll receive full training on-site. If you''re curious, organized, and good with people, this is a great way to start your professional journey.
Key Responsibilities:
- Answer phone calls and emails related to technical problems in Commission buildings.
- Record complaints and intervention requests into ServiceNow, the Commissions internal ticketing system (training provided).
- Communicate clearly with maintenance providers and building managers.
- Assist in basic administrative tasks and write short daily summaries/logs.
- Pass along important updates to colleagues during shift handovers.
What Were Looking For:
- You are a student.
- Comfortable using a computer; Microsoft Office knowledge is helpful.
- Fluent in both French and English (spoken and written; technical vocabulary will be used).
- Friendly, professional, and calm under pressure.
- Willing to learn, take initiative, and work as part of a team.
- Interest in learning ServiceNow or previous exposure to similar platforms is a plus.
What We Offer:
- A flexible student job with structured weekday hours:
- Monday to Friday, 8:30 AM 4:30 PM
- Full training provided at the start of the contract (including tools like ServiceNow and communication techniques).
- A valuable first professional experience in a European institution.
Important Notes:
- You must be eligible to work in Belgium as a student.
- EU citizenship is required for the role