Requirements: English
Company: brabers
Region: Ferrara , Emilia-Romagna
Benefit Implementation/Administrator
Work Type: Remote from Italy (Full time)
Contract: 3 months
Job Responsibilities:
- Be responsible for the benefits administration for clients employees located in EMEA region, create, define and maintain process documentation
- Resolves cases and enter benefits data in the system for our clients employees
- Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
- Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
- Contributes to projects utilizing standard project management disciplines
- Works daily with other colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients employees
- Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
- Works with Excel Calculation sheets
- Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
- Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
- Provides creative solutions to continuously improve and optimize client delivery
- Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
- Takes an active part in Process Transition from client to office, as required
Requirements
- English Language C1 Level is required (CEFR scale or equivalent)
- At least 3 year of experience in Benefits Administration/HR Administration/Payroll area
- Extensive analytical and problem-solving skills
- Experience in implementations and process documentation creation
- High level exposure in fast paced environment
- Great Time management skills
- Experience in MS Office is a must
- Very good knowledge of MS Excel
- Working experience in Benify/Benifex system or SHARP (SAP HR) would be an asset
- Experience in implementing benefits for France, UK, Belgium or Romania is an asset
- Spotless record and strong ethos"