Senior IT Infrastructure Engineer Game Studio

Amsterdam , North Holland, Netherlands

Type: n/a

Category: IT & Internet & Media

Requirements: English
Company: Tencent
Region: Amsterdam , North Holland

About The Company

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

About Tencent Overseas IT

Tencent Overseas IT has the mission to empower Tencents rapid global growth with future-ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal/external customers and becoming a world-class global IT team are our top aspirations.

We are currently seeking a passionate Sr. IT Infrastructure Engineer Game Studio to optimize our IT service delivery, infrastructure reliability, and employee lifecycle processes. You''ll bridge technical expertise with operational excellence to drive efficiency, security, and exceptional end-user experiences in our dynamic environment. This position will be reporting to Tencents EMEA IT Center, this position will be based in Amsterdam, Netherlands. You will work closely with our Technical PM for game studios, Tencent Game, finance, and various business teams, this position will play a critical role to support all our game studios across Europe (Including the UK and Turkey).

Primary Responsibilities:

• Deploy and manage on-premise and cloud-based infrastructure (servers, networking, storage, virtualization, etc.)
• Maintain and monitor local office networks (LAN/WAN, Wi-Fi, VPN) with a focus on performance and security
• Support and automate build/test environments and development pipelines used by game engineers and artists (e.g., Perforce, Git, Jenkins, Unity/Unreal CI)
• Collaborate with global and local teams to design reliable and scalable RD environments
• Work with security and compliance teams to ensure alignment with IT security policies and industry standards (e.g., ISO 27001, GDPR)
• Provide 2nd/3rd line support for complex infrastructure issues impacting production or development
• Manage hardware lifecycle (servers, NAS, high-performance workstations, network gear)
• Support remote access solutions (e.g., Parsec, NICE DCV) for distributed development teams
• Document infrastructure architecture, SOPs, and technical standards

Who we are looking for:

• Self-motivated, articulate, and passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
• Love satisfying customers with a state-of-the-art cloud solution, automation, realizing ideas, building services, and unlocking the potential of new technology!
• Collaborative, independent, insistent, flexible, and open-minded. And you see no conflict in any of these things.
• Knowledgeable, resourceful, and shows initiative. You always keep the customers objectives in mind.
• Positive by nature, a great team player, and both dependable and autonomous.
• Customer-oriented and could work at a very fast pace.

Qualifications:

• Bachelor''s degree in Computer Science, Information Systems, or related field
• 3+ years in IT infrastructure or systems engineering roles, preferably in a game studio or creative industry
• Solid experience with:

-Windows Linux server administration

-VMware or other virtualization platforms

-Office and RD network management (switching, firewalls, VLANs)

-CI/CD environments (GitLab, Jenkins, or similar)

• Hands-on experience with AWS, Azure, or hybrid cloud environments
• Knowledge of infrastructure-as-code tools (e.g., Terraform, Ansible) is a plus
• Familiarity with source control systems like Perforce and Git
• Strong problem-solving skills and the ability to work under pressure
• Good communication in English, both verbal and written

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

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