Requirements: English
Company: JR Italy
Region: Bolzano , Trentino-Alto Adige/South Tyrol
Social network you want to login/join with:(Senior) Customer Success Manager Italy, BolzanoClient:Location:Job Category: Other-EU work permit required: YesJob Reference:3147576622643675136337120Job Views:2Posted:26.05.2025Expiry Date:10.07.2025Job Description:Your missionYou are responsible for our Italian customers and handle all communication.You introduce innovative payment processes for car dealer groups and other industries.You are responsible for training operational managers (remotely/on-site) on our product usage.You identify potential obstacles in the onboarding process and work with customers and colleagues to resolve them.You oversee upgrades of our solutions for existing clients.You help to improve our product and processes through close customer contact.Your profileYou have at least 5 years of experience in digital (multi) project management, with proven successful projects.You have a structured, organized approach, even under stress, managing multiple tasks effectively.You communicate clearly and confidently at C-level, even in tense situations.You are willing to travel to customer sites.You are native or bilingual in Italian, proficient in business English, and eager to work in a fast-paced environment.Experience in automotive or software sectors is a plus but not mandatory.Why us?Be part of an exciting FinTech scale-up in Europe.Benefit from extensive training and development opportunities.Enjoy an open, transparent corporate culture where your ideas are valued.Possibility of remote work.Participate in monthly team events focused on team spirit and fun.About UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one digital payment platform for automotive trade, optimizing payment processes and enabling fully digital, multi-method payments for car dealerships.#J-18808-Ljbffr