Requirements: English, Italian
Company: TN Italy
Region: Milan , Lombardy
Social network you want to login/join with:Sales Support Specialist Italian Speaker, Milancol-narrow-leftClient:Cross Borders TalentsLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:65d21a5464dcJob Views:2Posted:21.05.2025Expiry Date:05.07.2025col-wideJob Description:Job Title: Sales Support Specialist Italian SpeakerDepartment: SalesCompany: Leading Technology CompanyLocation: Remote (within Portugal)Start Date: 5th June 2025Contract Type: CDD 6 months (with possibility of renewal)Work Model: Fully Remote (Relocation support available within Portugal)Work ScheduleShifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)Days Off: Sunday + 1 rotational day off per weekSalary & CompensationBase Salary: 1,024 per 14 monthsPerformance Bonus: 225 per 12 monthsPosition Bonus (Braga only): 20 per 12 monthsMeal Allowance: 7.23 per working dayTransport Allowance: 20 per monthHealth Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months Relocation Support: Provided for eligible candidates relocating within PortugalYour RoleAs a Sales Support Specialist, you''ll be the first point of contact for Italian-speaking customers. You''ll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company''s high standards of service and professionalism.What Youll DoSupport customers with sales-related inquiries, product information, and troubleshootingCommunicate across multiple channels: phone, email, chat, and social mediaTailor communication to reflect brand tone and customer needsHandle escalations with empathy and a customer-first mindsetLog and manage all customer interactions with attention to detailWho You AreFluent in Italian and English (spoken and written)Experience in customer service or sales support (preferred)Tech-savvy and comfortable with troubleshooting digital toolsSkilled in communication and multitaskingResilient and calm under pressure, with a proactive attitudeWork remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking teamapply now and grow your career with us!Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the ''Apply now'' button.#J-18808-Ljbffr