Requirements: English
Company: Northreach
Region: Paris , le-de-France
Northreach is a dynamic recruitment agency thatconnects businesses with top talent in financial services, fintech,and digital sectors. We specialize in providing a seamlessrecruitment experience for clients and candidates, fosteringinnovation and professional growth. We are working with aninternational Mobile Phone Manufacturer in Paris to search for aVIP Customer Support Agent to provide exceptional support throughboth phone and email channels to VIP Customers. Every day willbring new challenges and opportunities to showcase your technicalexpertise and problem-solving skills. What You''ll Do: - Engage withVIP customers to address their technical inquiries and providetroubleshooting assistance for electronic products, particularlysmartphones. - Utilize your in-depth knowledge of hardware,software, operating systems, and troubleshooting techniques todeliver effective solutions. - Handle escalated technical issueswith efficiency and professionalism, ensuring client satisfactionwith every interaction. - Collaborate closely with our dedicatedteam to maintain a high standard of service and exceed clientexpectations. What We''re Looking For: - Passion for technology anda keen interest in electronic products, especially smartphones. -Excellent communication skills, with fluency in spoken French. -Strong problem-solving abilities and a customer-focused approach. -Previous experience in technical customer service or support rolespreferred. - College Diploma or higher education level is required.If you are interested in exploring this role further, please clickapply now!