Requirements: English, Dutch
Company: Recruiter4You
Region: Amsterdam Metropolitan Area ,
Our client is a rapidly expanding B2B service provider offering a wide range of IT and customer-oriented solutions to businesses across various industries worldwide, they are currently seeking a Dutch Speaking Customer Support Representative to join their team in Limassol (Cyprus).
Key Responsibilities:
- Communicate with customers via live chat and email.
- Provide timely, empathetic, and efficient support to customer inquiries.
- Troubleshoot and resolve customer issues, escalating when necessary.
- Stay up to date with product features, terms, and promotions.
- Conduct initial investigations into queries and technical concerns.
- Work rotating shifts (MondayFriday): 09:0018:00, 13:0022:00, 16:0001:00
Qualifications & Requirements:
- Fluency in both written and spoken Dutch and English.
- Excellent communication skills and a customer-first mindset.
- Strong typing skills and overall computer literacy.
- Ability to multitask effectively in a fast-paced environment.
- Previous experience in online customer support is a strong advantage.
What our client offers:
- A competitive, performance-driven remuneration package.
- Relocation support for international hires.
- The opportunity to be part of a vibrant and forward-thinking European company.
- Daily lunch provided.
- Gym membership allowance.
- Monthly team-building events.
- Monthly performance bonuses.
Generous relocation support: One month accommodation, 1 flight ticket, daily lunch to the office, Yellow Slip application support