Requirements: English
Company: Prosource
Region: Lige , Walloon Region
For one of our clients, Prosource is looking for a proactive and skilled Business Analyst to strengthen their team and support ongoing modern workplace transformation efforts.
This role is ideal for someone with a solid foundation in business analysis and experience in streamlining, prioritizing, and centralizing business needs, user feedback, and technical issues. Youll serve as a bridge between business units and IT teams, helping ensure alignment between strategy and technology.
Responsibilities:
- Business Analysis & Project Coordination
- Gain a thorough understanding of business operations to spot areas where modern workplace tools can bring improvement.
- Collect and clarify requirements with stakeholders to ensure they reflect business objectives.
- Prioritize and rationalize initiatives, user requests, and reported issues.
- Lead or support small-scale projects from ideation to execution.
- Manage UAT (User Acceptance Testing), gather feedback, and document insights to ensure successful outcomes.
- Stakeholder Collaboration
- Build and nurture relationships with internal teams to understand their specific needs and constraints.
- Serve as the intermediary between business stakeholders and central ICT teams, facilitating smooth and effective communication.
- Modern Workplace Enablement
- Ensure modern workplace tools are properly aligned with day-to-day business processes.
- Support rollouts and promote the use of modern workplace platforms to boost efficiency.
- Deliver user training and support adoption across the group.
- Governance & Best Practices
- Ensure compliance with internal modern workplace governance standards.
- Share knowledge and provide guidance on tools, processes, and governance to end users.
Criteria
- Bachelors degree in Business, IT, or a related field.
- At least 3 years experience in a Business Analyst role, ideally in a modern workplace or IT setting.
- Strong skills in analytical thinking, documentation, and stakeholder communication.
- Experience in managing requests, streamlining priorities, and supporting digital initiatives.
- Comfortable coordinating small projects and facilitating adoption of new tools.
- Bilingual in French and Englishthis is a must.
- Certifications in Business Analysis or Project Management are a plus.
- Solid understanding of Microsoft 365, especially Teams and SharePoint (required).
- Familiarity with Power Platform and Power BI.
- Exposure to Microsoft Project Online and DocuSign eSignature.
- Experience using Atlassian tools (JIRA, Confluence).
- Awareness of IT Service Management frameworks is a bonus.
Offer
Whats in It for You?
- Start Date: ASAP
- Contract Type: EMPLOYEE
- Location: Lige