Requirements: English
Company: Franz Kaldewei GmbH & Co. KG
Region: Zaventem , Vlaanderen
KALDEWEI is a German family business with over 800 employees that has been producing high-quality, luxurious and sustainable bathroom solutions for over 100 years. Our portfolio includes bathtubs, shower surfaces and washbasins made of KALDEWEI steel enamel, a 100 per cent recyclable material. We rely on manufacturing exclusively in Germany along the entire value chain and export from here to the whole world. Passion meets sales: We are not only looking for a communicative team player (m/f/d) but also a personality who is enthusiastic about sales and customer contact. Your passion for our design-orientated products and your strong customer focus makes you the ideal candidate for this position. This is your chance to make a difference by joining a new and dynamic team. Join our newly established team in BeNeLux as soon as possible, either in our head office in Ahlen, Germany, or working remotely from your home office as a Customer Service Consultant (m/f/d) BeNeLux In our internal sales department, you will be the direct contact for all customer enquiries in the sales process for the BeNeLux region. In close collaboration with the field sales team, you will be responsible for customer inspiration, new customer acquisition and long-term customer relationship management. In your role, you will be responsible for the competent and customer-orientated handling of customer enquiries along the sales management processes. This includes product consultation, order processing, complaints management and customer data management. In project sales, you will also be responsible for researching projects, calculating quotations and supporting the implementation of construction projects. You will be responsible for maintaining up-to-date data in the IT systems (CRM/SAP) to document customer data. You have completed commercial apprenticeship or equivalent qualification. You have professional experience in customer service, ideally in a manufacturing company, and have a strong technical understanding. You are sociable, empathetic, solution focused and have excellent communication skills, including French and Dutch/Flemish. Further foreign language skills (German, English) are an advantage. You are experienced in working with MS Office, SAP (or similar) and have experience with a CRM system. Your profile is complemented by a high level of service orientation, a hands-on mentality and a structured and independent way of working. Our culture makes the difference! An open working atmosphere and respectful co-operation are the basis for you to quickly feel part of KALDEWEI! Flexible working hours, a laptop, and a company phone, we also offer you the following benefits: A secure workplace: A permanent job in a family-run company with a long tradition. Professional development: We will accompany you on your journey and offer you a wide range of personal and professional development opportunities - from language courses and specialised training to seminars. Organisational opportunities: Regardless of position, every employee at our company has freedom, a great deal of personal responsibility and is encouraged to help shape the company. You are not just an employee, you are part of KALDEWEI! Good induction at KALDEWEI: We will provide you with intensive support during the first few weeks. A personalised induction plan will give you a direct insight into the world of KALDEWEI, while your mentor will guide you through the first fe... Field Sales, Data Management, Practicality, Customer Data, Sales Management, Customer Service, Customer Management, Research Projects, Process Management, Use ICT systems, Service Orientation, Respect For Others, Project sales, Sales Department, DNA, SAP, Order Fulfillment, Inside Sales, Consulting, Sales Process, Implementation, Customer Oriented, Quotation, Sustainability Originele vacature is te vinden op StepStone.be Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carriretips op StepStone.be! Original job ad is published on StepStone.be - Set up a Jobagent at StepStone now and find your dream job! https://bit.ly/2jPYsZC For similar jobs, information on employers and career tips visit StepStone.be! La version originale de cette offre d''emploi est disponible sur stepstone.be Crez maintenant votre Job Agent sur StepStone et trouvez le job de vos rves ! https://bit.ly/2jPYsZC Trouvez des jobs similaires, des informations sur les employeurs qui recrutent et des conseils de carrire sur stepstone.be!