Requirements: English, French
Company: switzerland.xpatjobs.com
Region: Bern Canton
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance.Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware.Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products.Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native German or French speaker with a good knowledge of the other language. English language skills are also advantageous.