Requirements: English
Company: JR Italy
Region: Parma , Emilia-Romagna
Social network you want to login/join with:(Senior) Customer Success Manager Italy, Parmacol-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3147576622643675136337114Job Views:2Posted:26.05.2025Expiry Date:10.07.2025col-wideJob Description:Your missionYou are responsible for our Italian customers and manage all communicationYou will introduce innovative payment processes for car dealer groups and other industriesYou are responsible for training operational managers (remotely/on-site) on our product usageYou identify potential stumbling blocks in the onboarding project and work with customers and colleagues to resolve themYou handle upgrades of our solutions for existing clientsYou help to improve our product and processes through close customer contactYour profileYou have at least 5 years of experience in digital (multi) project management, with proven successful projectsYou work in a structured, organized manner, even under stress, managing multiple tasksYou communicate clearly and confidently at C-level, even in tense situationsYou are willing to travel to customer sitesYou are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environmentExperience in automotive or software sectors is a plus but not requiredWhy us?Be part of one of Europe''s most exciting FinTech scale-upsBenefit from extensive training and development opportunitiesEnjoy an open, transparent corporate culture where your ideas are valuedPossibility of remote workParticipate in monthly team events focused on team spirit and funAbout UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in automotive. Since 2018, we''ve developed bezahl.de, an all-in-one digital payment platform for automotive trade, optimizing internal processes and enabling fully digital, multi-method payments for car dealerships.#J-18808-Ljbffr