Requirements: English
Company: Babel Profiles
Region: Madrid , Community of Madrid
One of our clients is looking for aFPA Solutions Consultantin Barcelona, a fast-growing financial planning platform for finance teams. Youll work with finance teams to optimize their models, integrate systems, and lead smooth onboarding experiences. If you're tech-savvy, client-focused, and passionate about transforming finance through smart solutionsthis ones for you!Key languagesNative level of EnglishMain responsibilitiesA trusted partner to the Customer Success Managers (CSMs) by understanding how to reduce churn in their portfoliosLeading complex technical sessions with customersBe a mentor to customers and teach them how to better leverage the platform to transform their planning and decision making processes to accelerate business outcomesDeliver high-impact trainings, share best practices, and drive FPA excellenceTeam up with Customer Success to boost adoption, secure renewals, and spot growth opportunitiesBridge Success, Product, Sales, and Implementationensuring seamless knowledge transfer and upsell enablementCore skills/experienceTechnical understanding of FPA software OR Customer Success experience2 years of B2B experience in implementation/customer success, ideally for a financial software; or 2 years of FPA experience and looking for a change of direction into a customer success roleExperience driving software adoption with customers and technical leadersStrong communication, presentation, and collaboration skillsWhat's on offerHybrid working model and flexible working hoursCompetitive vacation policyPrivate health insurance and access to MeditopiaHybrid culture and flexible working hoursPersonal development including language coursesFun in-person off-sites and virtual get-togethersOur recruitment processStep 1 : Interview with our Recruiter to get to know you betterStep 2 : Interview with HRStep 3 : Interview with the Hiring Manager