Requirements: English
Company: Technogym
Region: Milan , Lombardy
Join to apply for the Client Advisor Boutique Milano role at Technogym1 month ago Be among the first 25 applicantsJoin to apply for the Client Advisor Boutique Milano role at TechnogymOur CompanyTechnogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!Your RoleWe seek a responsible, highly motivated Client Advisor Boutique Milano with a genuine interest in our brand and a real passion for sport and wellness.As a Technogym Client Advisor, you will act as a Brand Ambassador, delivering an excellent experience to our customers. Your role will be dedicated to developing business in and outside the boutique (50-50).You will always put the customer first and deliver great customer service, striving to exceed customers expectations.Your ImpactContribute to the Store Sales Performance by achieving the sales targetsMaintain good product knowledge and ensure an outstanding customer experienceBe proactive in attracting new customers and maintaining relationships with existing ones to generate new business opportunitiesActively participate in design events and trade shows, to collect and convert as many leads as possibleHandle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the companyConstantly promote a unique, memorable shopping experience (implementing customer focus, storytelling, extraordinary service, selling skills and aptitude)Keep the CRM system up to dateExceed all behavioral requirements, adhering to the dress code and appearance guidelinesEnsure the store is perfectly in line with the Brand Guidelines in terms of VM, appearance and atmosphere. Respect company norms and procedures and adhere to Security and Health and Safety regulationsAlways be informed on brand activities, locations, events and marketing activitiesCooperate with other Consumer Sales Functions (Field Sales and Teleselling) in an omni-channel approach, in order to facilitate and speed up the customer journeyAbout YouIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a strong sense of presence on the store floor and the ability to communicate confidently with customers. You have a passion for design, luxury goods, fashion, Made in Italy, art, working out and a healthy lifestyle.What You Should Bring2+ years experience as Sales Assistant, preferably for luxury brand retail companiesBachelors DegreeAptitude for selling, with an emphasis on developing businessAbility to leverage networks by cultivating key relationships as well as knowledge of local marketing and mediaAbility to acquire some expertise in Store operational applications (Salesforce and SAP)Passion for fitness and wellness (high standing/no smoking)Entrepreneurial approachAbility to create and cultivate a networkTechnogym is an Equal Opportunities EmployerWe are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true#J-18808-Ljbffr