Requirements: English
Company: Chiffre / Coded job offer
Region: Saas-Fee , Valais
Chiffre : CH-375
Chalet Host
Full and part-time possibilities.
For our private Chalet in Saas-Fee we are looking for a Chalet Host:
TLNT1_CH
Requirements:
- Self-motivated, Charismatic and confident, Problem-solver, Team player
- Excellent customer service interpersonal skills
- Excellent organizational skills
- A flexible, hands-on and proactive approach
- Experience in a Luxury environment preferred (5* Hotels, Yachting, Private Jets, Butler, etc.)
- Languages: English is a must, French and/or German Language preferred
- Basic IT skills preferred
- Driver''s license Cat. B (Must!)
Responsibilities:
- Check-In / Check-Out
- Independent and responsible work
- Maintenance and cleaning of the chalet
- You will clean the chalet daily, carry out a more thorough deep clean on changeover day. It''s hard work so a decent level of fitness is a must
- Managing any maintenance and cleaning 3rd party providers
- Ensure the chalet is kept clean and tidy and that health and hygiene standards are met
- Host and main point of contact for all guests
- Maintaining and managing the surroundings of the Chalet (Snow Clearance, gardening, etc..)
- Act as a source of information for guests and be the first point of contact for any guest queries, providing a high level of customer service at all times
- You will get to know your guests really well during their stay. Guests often leave feedback remarking how their Chalet Host made their stay special and memorable
- Close collaboration with the Chalet Manager
- Assisting the Chalet Manager in converting guests in return guests
What we offer:
- Assistance for the research of accommodation
- Trustful relationships with the Chalet Manager
- Freedom for creativity and innovation
- Lots of fun at work in a very pleasant environment
- Care for international guests
- Fair remuneration