Requirements: English
Company: Arcadius
Region: Machelen , Flanders
For our client, an international medical company located in Diegem (Machelen), we''re looking for a Back-office Employee.
Your role:
- Review, Update, Prepare and Process Customers Orders using the Service Management system application.
- Respond to customer inquiries and coordinate with 3rd parties when necessary.
- Ensure all activities are recorded within the Service Management System through daily updates to maintain the traceability of products and documentation.
- Liaison with external party for daily outgoing orders and parts availability.
- Creating Documentation for the Order Management Process.
- Taking care of all related administrative tasks.
To be successful in this role you have:
- Fluency in English. Any additional languages are a plus.
- A bachelor degree
- Previous experience of working with CRM systems would be an advantage.
- Resistance to stress, eagerness to learn.
- Willing to learn and have a real desire to deliver first class Operations/Customer service.
- Experience of working in a Sales /Operations/Customer service role is desired but not necessary.
- Willing to work on a full-time basis from the offices in Diegem for the first 6 months
The employer is offering:
- a full-time job with a competitive salary (max 2.500 gross, depending on your competencies) completed with extra-legal benefits: luncheon and eco-vouchers, insurances, extra holidays, free public transport, bonus system, home office 2 days/week (after 6 months training period)
- a very pleasant and supportive team in a large and well-reputed international company
- this contract will run initially until summer 2025 with a real opportunity to become a permanent contract afterward.