Requirements: English
Company: HIKVISION France
Region: le-de-France
About Company Hikvision is the world''s largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the security industry. Hikvision possesses the world''s largest R&D team and state-of-art manufacturing facilities, both allow Hikvisions customers the benefit of world-class products that are designed with cutting- edge technology. Provide on-site support during installation and commissioning; troubleshoot technical issues and liaise with China HQ support and R&D teams. Conduct solution testing, compile test reports, and work with product managers on product introduction and promotion. Deliver technical training to regional colleagues and customers to enhance product knowledge and competency. Create and maintain technical documentation, including user guides, FAQs, and knowledge base content. Support the presales phase by participating in product promotion and solution design based on customer needs. Proven experience in technical support, solution design, or presales roles within the security industry (Alarm, Access Control, Video Intercom). public tenders, large-scale rollouts). Background in Science, Technology, Engineering (e.g., Computer, Electronic Engineering, Automation). Flexibility to work both on-site and in-office as needed. Strong collaboration skills across functions like Product, Sales, and R&D. Fluent in English and Chinese; proficiency in French is highly preferred.