Requirements: English
Company: CSL
Region: lazio, italia , Lazio
Key Account Manager Italy (Toscana & Umbria)Join to apply for the Key Account Manager Italy (Toscana & Umbria) role at CSLKey Account Manager Italy (Toscana & Umbria)3 days ago Be among the first 25 applicantsJoin to apply for the Key Account Manager Italy (Toscana & Umbria) role at CSLWe are currently looking for a Key account Manager for the region of Toscana and Umbria. You will develop, lead and execute the local territory plan with specific goals and targets across the territory. In this position you will be directly reporting to First Line Sales Manager.Main AccountabilitiesDeliver sales budget with focus on top Tier key accounts / centers of expertise (CoEs), tracking and managing performance according to business plan objectives and KPIs in alignment with Vifor Pharmas code of conduct and the strictest ethical, compliance and legal standardClose collaboration with market access functions to ensure patients can access therapy at the local level.Encourage an Insight driven culture where customer insights, data, dashboards, and CRM tools are used to guide effective business decisions. Allowing strategic development and tactical implementation to remain relevant, meaningful, and commercially advantageous.Create a high-performance cross functional team environment based on alignment with a common values and vision based on a foundation of trust and respect.Develop and roll out key customer engagement philosophy and be the local orchestrator / owner of high priority key account plans.Maintain exceptional knowledge of the customer, related markets and disease states competitive products and the broader healthcare marketplace.Ensure the customer experience is exemplaryInput to co-creation of country planning, initiatives & toolsClose collaboration with local field based medical team.Ensures HCP and all target customers have accurate information which can be reflected in guidelinesContributes to the improvement of patient journeys within an account eco systemActs as the voice of the customer to the 3M team to create value-adding materials and serviceBuilds and constantly develops in depth knowledge and expertise in key therapeutic areasShares experience with other regions and management teamKey point of contact for all customers / centres of expertise (CoEs) within the region and is accountable for the success of the product in the assigned accountsKey TasksAchieving patient-driven goals:Act as an ambassador for Vifor Pharmas commitment to innovation,Identifies pain points and barriers to and within, the Patient Journey and works with the customer to address and overcome them, ensuring best possible outcomes for patients and familiesIdentifies where the customer experience can be improved and makes the improvementsAssists HCPs with identifying suitable patients, improving the lives of patient with severe, chronic and/or rare diseasesBuild and maintain important relationships with key decision makers involved in care delivery and can educate and promote on Vifor Pharma services (as relevant to the market).Business planning:Create KOL maps, map patient flow and building strategies to eliminate / minimize hurdles within the hospital and builds up strong networks between stakeholdersUses all data sources to develop and execute an effective account planWorks with the customer to identify and remove barriers to patient accessDrive patient identification and market development, by building and executing against account specific plans. Continuously assess sales opportunities within accounts to maintain/grow the business.Leveraging and coordinating resources:Strategically network within the cross-functional team to segment and prioritize the accounts and the CoEs (e.g. developing work processes & communication streams) to ensure patients have product accessYour ProfileMinimum RequirementsMinimum 5 years of experience in the pharmaceutical industryStrong scientific/medical knowledge at Bachelors degree or equivalentHas previous sales / Key Account Manager experienceAbility to engage, connect and build partnerships with customer remotely.Business/Commercial orientation/acumenStrong customer focus: demonstrated ability of creating win-win partnershipsProject Management where tangible success has been achievedMastery in influence mapping and using customer influence to gain credibility for projectsProven competency in securing funding and healthcare process understanding locally for hospital and retail administered productsPassionate about rare disease, strong drive and desire for success, result-orientated with proactive cross-functional collaborative approachStrong analytical as well as organizational ability, professional presence, self-confidence, self-driven, and a positive attitudeExcellent communication skills in local/cluster language(s) and EnglishPreferred RequirementsWorked in a role where they have assessed and made trade-offs between accountsExperience with optimizing products and services to benefit the