Requirements: English
Company: Europa Palace
Region: Sanremo , Liguria
Company DescriptionThe Europa Palace is a 5-star property with an inventory of 70 rooms, including Suites and Junior Suites. It opened its doors on January 15th this year after an extensive refurbishment. Located in the heart of Sanremo, overlooking the sea promenade and the iconic Casino, this historic building dates back to 1878. It now combines comfort and Italian contemporary design with elegant attention to detail. Each room is tastefully decorated and offers panoramic views. The hotel features two restaurants: Rve, an all-day dining bistrot, and the main restaurant for fine dining. During summer months, a panoramic roof restaurant and bar are also available. The Europa Palace also offers a 450 sqm multifunctional spa, Anemoi, providing guests with relaxation and well-being treatments. The design of each space aims to create an exclusive experience, with warm limestone reflections creating a refined atmosphere.Role DescriptionThis is a full-time, on-site role for a Front Office Agent at Europa Palace in Sanremo. The Front Office Agent will handle receptionist duties, check-in procedures, front office tasks, and will be responsible for providing excellent customer service and clear communication with guests.QualificationsReceptionist duties and front office skillsKnowledge of check-in proceduresStrong customer service and communication skillsExperience in a similar role is preferredAbility to multitask and prioritize dutiesAttention to detail and organizational skillsKnowledge of hospitality industry practicesHigh school diploma or equivalentThe ideal candidate should have a unique sales personality and a genuine passion for hospitality, with the ability to inspire others. A proactive mindset, positive attitude, and excellent communication and analytical skills are essential. Candidates should embrace a global culture and be able to speak:ItalianEnglishFrench (considered a plus)Additional languages are a plus. Wage and benefits will be commensurate with the individual''s background and experience.#J-18808-Ljbffr