Customer Support French- Relocating to Cork

Rennes , Brittany, France

Type: n/a

Category: Customer Service & Support

Requirements: English
Company: TELUS Digital
Region: Rennes , Brittany

Customer Experience Specialist (French-Speaking)

Location: Onsite in Cork, Ireland

Hours: 8:00 AM 4:30 PM, 5 days a week (Mon-Sun), subject to change

Salary: 32,500 gross per year + performance bonus

Start Date: 09th June

Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

About the Role

As a Customer Support Specialist in the fintech industry, you will develop key skills in communication, problem-solving, customer service, and cultural awareness.

You will investigate and research user issues, identify and escalate bugs to ensure they are resolved quickly. In this role, youll be part of a global team of amazing people, representing some of the worlds top payment processing brands and helping to make a difference through cutting-edge technology.

What We Offer

• Permanent contract for job stability
• Referral bonuses for bringing your friends on board
• Achievable performance bonuses
• Career growth opportunities with training and promotions
• Multilingual experience to improve language skills
• Community projects to make an impact
• Exciting team events and social activities
• Private medical insurance (tenure-based)
• Pension scheme
• Maternity & paternity leave

What Were Looking For

• Fluent in English and French
• Customer service experience
• Strong problem-solving skills
• Good time management and motivation to exceed expectations
• Team player with a can-do attitude and willingness to learn

Equal Opportunity Employer

We value diversity and inclusion. Hiring decisions are based on qualifications, merit, and performance.

Apply now and be part of something bigger!

Click here to apply and get more details about this job! It will open in a new tab.