Requirements: English
Company: WhatJobs
Region: Lige , Wallonia
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We are a family-owned hotel company established in Mallorca over 50 years ago. Recently, we have grown exponentially and currently have more than 50 resorts located in Spain, Argentina, Belgium, and Nicaragua. Our primary focus is on families and sun-and-beach tourism. Today, the Globales team comprises over 4,000 employees.
Our mission and vision are to become an internationally recognized hotel chain, both for our customers and for the staff that makes up our team, all while maintaining our commitment to society and the environment.
We are looking for a Director for our Globales Post Hotel & Wellness located in Lige, Belgium. We seek leaders with a business vision who can adapt to change and have a strong focus on people management.
The main responsibilities of the position will include:
- Coordinating and supervising the operations of all hotel departments to ensure optimal functioning.
- Leading the hotel staff teams, overseeing personnel policies and compliance with current regulations.
- Ensuring the achievement of established objectives, both in terms of results and compliance with the hotel''s quality standards.
- Managing the hotel budget, controlling expenses, analyzing variances, and implementing necessary corrective measures.
- Analyzing market trends in the hotel industry and identifying customer needs.
- Ensuring customer satisfaction by emphasizing the quality of the service provided and conveying the company''s cultural values.
- Managing the hotel''s quality system: monitoring compliance with hotel quality standards and other corporate policies of the chain.
For this position, the following qualifications and experience are required:
- 3 to 5 years of experience in similar roles, preferably managing urban hotels.
- High proficiency in French and English. Knowledge of additional languages is highly valued.
- Education in Hotel Management or a degree in Tourism.
What do we offer?
- Permanent full-time contract.
- Exclusive discounts on day passes, experiences, and stays at our hotels.
- Access to Payflow: a mobile app that allows you to receive part of your earned salary immediately and at no cost before the usual payday.
- Exclusive discounts on wellness and health, and access to a benefits club with discounts on products and services for being part of the GLOBALES community.
At GLOBALES, we are committed to equal opportunities and the creation of an inclusive work environment where everyone can feel valued and respected, regardless of their nationality, race, sexual orientation, gender, age, religion, or marital status.
Will you join GLOBALES?
Seniority level
Employment type
Employment type
Full-time
Job function
Job function
Customer Service, Management, and Quality Assurance Industries
Hospitality
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