Requirements: English
Company: JR Italy
Region: Rome , Lazio
Social network you want to login/join with:Client:BvlgariLocation:Job Category:OtherEU work permit required:YesJob Reference:631653516014990131233711Job Views:2Posted:26.05.2025Expiry Date:10.07.2025Job Description:Bulgari Italia is searching for a Client Advisor within its store based in Rome - Fiumicino.Through creativity, entrepreneurship, and passion, our sales staff enhances the uniqueness of the Brand and creates a luxurious and visually pleasing environment for our customers in line with the Bulgari spirit.AccountabilitiesSales and ServicesMaximize sales opportunities from all store entrancesAct as a Brand Ambassador by representing and promoting the brand both inside and outside the store, engaging and acquiring potential customers, including participating in networking eventsContribute to achieving KPIsHandle all clients/prospects entering the store for any reason (browsing, purchase, after-sales, complaints)Manage the sales process according to delivery standards (from Welcome to Packaging)CRMEnrich CRM database with clients, ensuring high-quality data collectionDevelop prospects into the CRM database proactively by focusing on social attitude and networking activitiesPerform all CRM 1-to-1 activities as per Store Manager''s instructions, including CRM After Sales Service (e.g., follow-up on watch maintenance)Other ActivitiesFollow all sales-related procedures and guidelines (discounts, security, fiscal, legal, etc.)Maintain a neat and clean front area, ensuring products are displayed per VM guidelinesPerform all front office activities related to customer satisfaction, acting as a proactive point of contact and ensuring customer satisfaction is constantly pursued and restoredQualifications/Professional CapabilitiesExperience in luxury retail salesKnowledge of the luxury competitive environmentPassion for the brandFluency in EnglishChinese is a plusExcellent selling skillsStrong interpersonal skills and outstanding customer orientation#J-18808-Ljbffr