Requirements: English
Company: Luxury Brand
Region: Fidenza , Emilia-Romagna
We''re hiring! A prestigious brand in the luxury fashion industry is looking for a Client Advisor to join its new store in Fidenza, Italy .
Responsibilities:
- Execute exceptional retail performance to ensure sales and guarantee a hand-crafted experience to the cutomer.
- Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
- Analyze customer needs, motivations, desires, and expectations.
- Elevate the Selling Ceremony by consistently delivering memorable, extraordinary moments.
- Build long-term relationships with the customers.
- Actively participate in managing the store (quality and quantity of stock, cash, Visual merchandising, administration e.g.)
Qualifications :
- Strong communication skills, both verbal and written, customer service skills.
- Preferred previous retail or luxury retail experience or customer related experience (i.e. luxury hospitality, etc.).
- Proven track record in achieving sales results and building customer relationships.
- Ability to work with a diverse client base in a fast-paced, changing environment.
- Must have authorization to work in the country where the position is based.
- Business proficiency in Italian and English. More languages will be advantageous.