Requirements: English
Company: AESA SA
Region: Bevaix , Neuchtel
Job Description
Open position: Technical Support Engineer
Company: AESA Cortaillod is an international high-tech SME located in Switzerland, canton of Neuchatel, with offices in Germany and China. We develop and produce automatic test equipment (ATE) and solutions for the electrical cable industry, addressing multiple market segments, including telecom, energy, automotive, etc. Established more than 40 years ago, we pride ourselves on constant innovation and high-quality performance services to customers worldwide.
To further strengthen our After-Sales department, we are looking for a dynamic and motivated Technical Support Engineer to provide technical support to our customers.
Responsibilities / Duties
- Provide HW and SW technical support, advice, and assistance to AESA customers
- Perform commissioning of test equipment at manufacturing plants
- Take ownership of customer issues and handle problems through resolution
- Participate in the assembly, configuration, and test of the equipment
- Analyze and debug SW/HW of electronic systems (analogic and digital)
- Write technical documentation for customers and application notes
This position will require international travel to customer manufacturing plants.
Qualifications / Skills
- Languages: English - very good spoken and written
- Education: Technical degree in Electronics or Electrical Engineering
- Experience:
- Knowledge of electronic systems, including HW and SW aspects
- Basic knowledge of SW programming languages (C Sharp, Python, etc.)
- Experience in Quality processes is a plus
- Knowledge of metrology is a plus
Others
- Independent, resourceful, and flexible
- Inquisitive and curious with strong problem-solving skills
- Rigorous, proactive, and well-organized
- Good communicator and team player
Conditions
- Permanent contract with attractive conditions
- Starting date: as early as possible
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