Requirements: Japanese, English
Company: portugal.xpatjobs.com
Salary: 18,200 to 21,700
Region: Lisbon
+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as a Pinterest Customer Advisor will be:Part of your daily activities will be:Reviewing content (videos, image, text, and audio) in accordance with policiesResponding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appealsEnsuring user and brand safetyDisclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.Skills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!You have a native level of Japanese and good command of EnglishYou are motivated, reliable and committed in your workCustomer service and quality is part of youYou have a drive for excellence and professionalismYou have excellent communication skillsYou are a real team player and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: full time, Mon-Sun, 9.00-20.00 (rotative shifts)Salary conditions (*) 2 options:a) Including free accommodation (shared flat, all bills included): 1295 gross/month b) Excluding accommodation: 1550 gross/monthFor international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalPrivate health care available from contract signatureFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (15 days): 50% of your hourly wages (lower taxes)Your Future Company:Are you interested in working for one of the most inspiring social media websites?With this website, you are fighting boredom in your life. Start your DIY-project and find inspiration and ideas about nearly every topic online.This platform needs your support in the growing and trendy capital of Portugal Lisbon!As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally.What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentThis project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!