Added: 2025-05-28 13:43.00
Updated: 2025-05-30 03:05.38

Hotel or Service Reps...

Bllingen , Wallonia, Belgium

Type: n/a

Category: Customer Service & Support

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Requirements: English
Company: TUI
Region: Bllingen , Wallonia

Are you ready to embark on an exciting journey in theworld of travel and tourism? Combine your passion for travel withwork, creating unforgettable moments as one of our digitallyexperienced and helpful Hotel or Service Reps . If you have an EUpassport, are willing to relocate for the duration of the summerseason, and speak English plus ideally another European language,then keep on reading! Please note that we have positions availablewithout a driver''s license for candidates speaking Danish, Dutchand French, or German. For speakers of other languages, a validmanual driver''s license and a minimum age of 21 are required. ABOUTTHE JOB Create special moments for our guests, make them feelwelcome and happy, building a strong connection with each one.Engage with guests from around the world to identify their needsand offer tailored recommendations. Hotel Reps promote and sell ourexperiences effectively to match our products with guestspreferences, aiming to exceed sales targets and boost revenue. Theyalso need to be prepared to handle changes and challengingsituations effectively to provide the best possible service to ourguests. Service Support Reps effectively manage changes andchallenging scenarios, providing crucial support for high-profilecases and hospitalizations. They ensure guests receive appropriatecare and help, including face-to-face interactions when needed.Collaborate with colleagues, teams, suppliers, and partners fromall over the world and embrace our diverse TUI culture. Monitorprogress with sales and/or service updates, as well as guestfeedback. Celebrate successes in meeting sales and/or servicetargets, solving problems, and providing great service. A friendlyand empathetic individual who naturally connects with people,making them feel welcomed and supported, going above and beyond tocreate unforgettable experiences. A quick learner, ready to masterthe technology and tools needed for the role. Embrace new knowledgeand feedback, and enthusiastic about getting to know our amazingproducts and services. Hotel Reps are highly motivated,target-driven individuals with a positive mindset towards achievingresults. Dedicated to caring for customers, selling products thatmatch their needs, and ensuring they have the best possibleexperience Service Support Reps excel in fast-paced and dynamicenvironments, using multitasking and organizational skills tohandle a variety of guest interactions and responsibilitiesseamlessly. Turning challenges into opportunities and remainingcalm under pressure. Proactively identify and resolve issuescreatively before they escalate. Communicate clearly andeffectively and able to adjust style to fit the situation. Keepinteractions positive, and confident to present in front of anaudience. Fully conversational in English additional languageswill be helpful. Depending on the role or languages you speak, youmay need to hold a valid manual driving license. Seasonal orpermanent contracts available with optional winter workopportunities. Private Health Insurance with Allianz or Sanitasincluded. Accommodation with your own private bedroom and billsincluded. Work permits, background and/or medical checks arrangedand included. Return flights, company iPad and uniform included.Comprehensive onsite start of season training with accommodationand pay included. Access to free language lessons & the TUILearning Hub to help you level-up and grow your career. Plusreceive a take home net basic of 825 to 980 per month extracommission of 400-500 gross per month with no upper limit.Finally, why not get involved with incredible local charity andsustainability initiatives like the TUI Care Foundation. From aworkplace to a place to belong, we embrace diversity, equity, andinclusion, encouraging everyone to come as you are, becausetogether our potential is limitless. We are committed to supportingcandidates with disabilities and impairments, so if you require anysupport, please do let us know. TUICareers LifeAtTUI LetsTUIitSummer25iscoming DestinationJobs
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