Requirements: English
Company: emagine Polska
Region: Gdansk , Pomeranian Voivodeship
Industry: IT / SAP Consulting
Rate: Competitive, based on experience
Work model: 100% remote from Poland
Assignment type: B2B
Start: ASAP or as per agreement
Project length: Long-term
Project language: English (German is a plus)
Overview:
We are looking for an experienced SAP FICO Consultant to provide 2nd and 3rd line support for SAP S/4HANA systems. The role involves troubleshooting technical issues, configuring SAP FI/CO modules, and working closely with IT teams and clients to ensure system stability and efficiency.
Responsibilities:
- Analyze and resolve complex technical issues in SAP S/4HANA (Public Cloud experience is a plus).
- Provide 2nd and 3rd Line Support for SAP FICO modules and customer-specific solutions.
- Conduct detailed problem analysis to diagnose issues and implement effective solutions.
- Collaborate with 1st-Level Support and IT teams to ensure timely issue resolution.
- Foster strong relationships with clients by handling support topics effectively.
- Analyze and report on ticket trends to identify potential system improvements.
- Lead and execute minor projects and system changes based on customer needs.
- Maintain detailed documentation of support issues, solutions, and system changes.
Requirements:
- Bachelor's degree in IT, Business Administration, or a related field.
- Strong experience in SAP FI (Financial Accounting) and CO (Controlling) modules (SD module knowledge is a plus).
- Good understanding of SAP S/4HANA Cloud 2SL , including Central Business Configuration, IAS, and SAP Cloud ALM .
- Knowledge of third-party system integration with SAP FI.
- Strong analytical and problem-solving skills.
- Experience working with ticket management systems for tracking support issues.
- Familiarity with ITIL processes and managed service models.
- Good project management skills for small-scale system changes.
- Excellent English communication skills (German is a plus).
- SAP certifications in relevant modules are a plus .
We offer:
- Challenging international projects.
- Long-term cooperation.
- A transparent and fair work environment.
- Benefits including Medicover card & Multisport card.