Requirements: English
Company: AirHelp
Region: Gdansk , Pomeranian Voivodeship
Join us as a Product Manager revolutionizing air passenger rights with cutting-edge data solutions!
Are you a data-savvy visionary with a passion for empowering air passengers with the latest technology? Do you get excited about diving deep into complex systems, optimizing processes, and uncovering hidden insights within vast datasets? If so, you might just be the Product Manager were looking for! We need you to spearhead the next generation of flight disruption solutions.
At AirHelp, were on a mission to make air travel fairer and more transparent. Were building innovative systems that are reshaping how passengers understand and exercise their rights when flights dont go as planned. And thats where you come in.
Please submit your application in English.
Locations: Krakw/Gdansk/Warszawa
What youll do:
As our Product Manager, you'll be at the heart of our product strategy, driving the development and evolution of three key systems:
- Intelligent legal eligibility engine: Youll own the product roadmap for our core system that determines flight claim eligibility. This involves understanding regulations, algorithm analysis, and a drive to boost accuracy and efficiency.
- Automation powerhouse: Youll champion automation and and streamlining data and document validation. Your focus will be on identifying bottlenecks, designing process flow automation solutions, and ensuring seamless data flow.
- Global flight data platform: Youll be instrumental in shaping our comprehensive system for gathering, storing, and managing real-time, extensive data on flights worldwide. But it doesn't stop there youll be the creative force behind how we leverage this rich data to develop products and features that genuinely help air passengers navigate the complexities of travel disruptions. Think smart alerts, predictive insights, and personalized support.
Ideally, youll bring with you:
( Disclaimer : We understand that you may not tick every box. But if you are excited about the idea of joining AirHelp, we'd love to hear from you anyway).
- Strategic thinking: You can translate market needs and business goals into a compelling product vision and roadmap.
- Analytical prowess: You possess strong data analytics skills and are comfortable working with complex datasets to extract meaningful insights and drive product decisions.
- Algorithmic acumen: You have a solid understanding of algorithms and processes, with the ability to analyze and optimize them for performance and accuracy.
- Excellent communicator: You can clearly and concisely communicate complex technical concepts to both technical and non-technical audiences.
- Problem solving: Youre adept at identifying challenges, proposing creative solutions, and driving their implementation.
- Technical foundation: Your background includes previous experience in engineering or data science, giving you a strong technical understanding of the systems youll be managing.
- Airlines advantage (big plus!): Knowledge and hands-on experience within the airline industry particularly in areas like flight planning, fleet management, or air traffic control, will give you a significant edge.
- User-centric mindset: Youre passionate about understanding user needs and building products that truly solve their problems.
Perks and benefits:
- Private life and health insurance.
- Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy.
- Annual travel allowance.
- Work from anywhere for up to 2 weeks/year.
- Language classes.
- Personalized progression plan.
- Internal training programs and knowledge-sharing events.
- Unlimited, free use of AirHelps services.
- Pre-paid virtual card.
- Office commute subsidy.
- Access to mindfulness and well-being platform (Mindgram).
- Team days and parties.
About AirHelp
At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA.
And theres more! AirHelp isnt just a great company, but a truly lovable place