Requirements: English
Company: Plat4mation
Region: Utrecht , Utrecht
IT Asset Configuration Management Consultant
Are you passionate about data, the ServiceNow platform, and its possibilities to make IT work flow? Love challenging projects in which you need to deliver great ServiceNow business solutions for our customers to stay in control of their increasingly complex and changing IT environments?
Join us in the role of IT Asset Configuration Management Consultant!
What will you do?
We have built up a competency that focuses on IT asset configuration management and leverages ITIL v4 practices, the ServiceNow Common Service Data Model (CSDM), and its underpinning Configuration Management Data Base (CMDB). As CSDM and the CMDB are the foundation for the ServiceNow platform and utilized across many modules and processes, we foresee continuous growth in IT asset and configuration management business. Plat4mation is looking for both functional and technical consultants to grow its capability and competency in this area. Thats why we are looking for an IT Asset and Configuration Management Consultant who can guide customers in their journey to improve IT data quality and implement a CSDM-based CMDB according to our best practices.
Scope of work:
- Collaborate closely within project teams to provide vital support in the delivery of cutting-edge IT asset configuration management solutions.
- Harness your insights and experience to drive innovation within the IT asset configuration management domain, contributing to the development of new offerings.
- Create and maintain valuable marketing, sales, and delivery assets aimed at enhancing opportunity development and project delivery efficiency and effectiveness.
- Engage proactively in pre-sales activities, partnering with potential clients to understand their unique needs and propose customized solutions.
- Craft compelling marketing materials that effectively showcase our capabilities and expertise in IT asset configuration management.
- Facilitate internal training sessions to empower fellow team members with knowledge and skill enhancement.
- Foster and nurture meaningful relationships with strategic partners, including ServiceNow and other key industry players.
What we ask of you:
- Fluent in English; Fluent in Dutch is a big plus.
- Minimum 3 years of experience in IT and Business (e.g., setting up/changing processes, delivering IT solutions, and/or managing IT processes).
- Good conceptual understanding of the decomposition of IT landscapes (application, infrastructure, and network).
- Good understanding of ITIL and IT4IT.
- Knowledge of and experience designing and implementing Configuration Management capabilities.
- Knowledge of and experience with ServiceNow CMDB / ITOM (Discovery / Service Mapping).
- Experience with TBM or the definition of (Business) Services is a plus.
- As a Trusted Advisor, you create and maintain effective customer relationships with all stakeholders and adjust your communication accordingly.
- You can make a fast analysis of different solutions and relate these to the customer, examining, listening, qualifying, and resolving concerns or obstacles logically, emphasizing the solutions or services that will deliver maximum benefit.
Whats in it for you:
- Competitive salary
- Bonus based on company performance
- Pension scheme
- Holiday allowance (25 days for a full-time contract)
- Modern laptop
- Internet, transportation, and phone allowance
- A modern, flexible, and multicultural workplace at an innovative and global company
- Ambitious and kind colleagues from all over the world
- A challenging position with lots of room to grow
Our culture:
Working at Plat4mation revolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and drives us to get the best out of ourselves. Thats why we host several Fun4U activities each year, diverse hackathons, drinks, and inspiring knowledge sessions (check out our Instagram page!).
Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our companys success. Because when you keep learning, you continuously improve yourself. Thats why we coach you on the job, but also help you to explore and develop your interpersonal skills.
About Plat4mation:
We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our custo