Adidas is an equal opportunity employer and we are committed to fostering an inclusive workplace. We welcome applications from people of all ages, genders (incl. gender identity), ethnic and social backgrounds, nationalities, sexual orientations, religions and beliefs, and those with apparent or non-apparent disabilities*. We do not tolerate harassment or discrimination toward any of our applicants or employees. *We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process.
PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION
This role is responsible for maximizing the profitability of Europe Retail by ensuring that all Omnichannel services and their sub-initiatives are managed effectively end-to-end involving all key stakeholders to deliver a best-in-class consumer journey and drive performance excellence.
KEY RESPONSIBILITIES
- Manage and drive the implementation and continuous execution of key Omnichannel initiatives across Europe Retail.
- Manage the development and consistent execution of monitoring and support mechanisms to maintain performance against target KPIs and ensure a best-in-class Omnichannel experience for consumers and stores.
- Ensure defining and sharing best practices for a smooth and efficient execution of Omnichannel processes in stores.
- Drive the development and delivery of operational and financial reports to inform key stakeholders of the current performance.
- Drive the implementation of an effective and efficient demand management process to deliver enhancements to established solutions based on operational performance and market needs.
- Deliver training and related material to drive effective and efficient operations within the respective functions impacted by the solution.
- Deliver documentation of all key initiatives and make it easily available for the organization. Prepare and update local guidelines based on market requests.
- Check and review all existing policies and standards and provide necessary updates on a regular basis according to new systems and tools.
- Organize and facilitate required meetings to inform and motivate the organization for the assigned key initiatives.
- Understand, consolidate, and represent the business interests of the market as an ambassador towards global and local counterparts.
- Lead the Europe Digital Retail Champions Program and sustain excellence in securing change agents in the market that act as key catalysts and ambassadors for change in Omnichannel and Digital Retail.
- Support the overall Retail Operations team for other key initiatives as assigned by reporting line manager(s).
KEY RELATIONSHIPS
- Consumer Direct teams – eCom, Franchise, Retail
- Retail Operations
- Retail Training
- IT
- SCM
- DSS
- Marketing
- Merchandising
- Human Resources
- Cluster Retail Teams
KNOWLEDGE, SKILLS AND ABILITIES
- Influencing skills
- Ability to work effectively within a team environment and under pressure
- Solid planning, communication and presentation skills, with the ability to work and deliver in changing environments
- High attention to detail
- Problem solving mindset
- Solid project management skills from initiation to closure
- Analytical mindset and an innovative thinker
- Advanced user of MS Office suite of products
- Fluent in English
- Additional languages are an advantage
- Geographically mobile
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS
- University degree and/or commercial training in Finance, Accounting, Economics, Marketing or Sales is preferred (or similar business experience)
- Minimum 4 years Retail experience
- Experience in Omnichannel or Digital Retail is an advantage
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.