Requirements: English
Company: SHEIN
Region: Katy Wroclawskie , Lower Silesian Voivodeship
Senior Logistics Operations Specialist - Gateway
2 days ago Be among the first 25 applicants
Are you looking for an exciting new move in your career? SHEIN ( is an international online fashion retailer thats in an exciting new phase of our continued growth!
If you like to work fast, collaboratively and understand the true value of idea generation with a customer first mentality - youre on your way to being a right fit for us.
As a fast growing business with an immediate need to innovatively build out our talent infrastructure, were looking for a dynamic professional who is keen to work in an agile and evolving business environment. Theres work, and then theres the work youre passionate about.
Our values consist of putting the customer first, going all out, acting and adapting, continuous learning & innovating and encouraging synergy & collaboration at all levels within the business.
If you feel like you belong, consider the job description below and apply.
About SHEIN:
SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.
The Team
SHEIN''s European logistics team is committed to working with our logistics suppliers to provide satisfactory logistics services to our customers.
Job Responsibilities
- End-to-End Operations Execution:
- Daily Monitoring and Coordination:
- Execute end-to-end logistics process visualization monitoring.
- Maintain timeliness and integrity of operational system data.
- Communicate operational requirements and coordinate task closure.
- Deeply understand operational workflows and processes, and propose optimization plans and recommendations.
- Complex Exception Resolution:
- Handle and resolve daily operational exceptions, propose process improvement plans based on root-cause analysis.
- Build and maintain an exception case knowledge base.
- Conduct cross-departmental exception consultations, finalize solutions, and ensure implementation.
- ULD Return Management:
- Execute pallet return monitoring operations.
- Propose optimization recommendations.
- Systems and Data:
- Lead and implement system data maintenance.
- Test and deploy new system functionalities.
- Provide system-related user feedback and optimization suggestions.
- Project Delivery Control:
- Lead the execution of team-related project tasks.
- Collaborate with other teams to support their project deliverables.
- Enablement and Mentorship:
- Train and empower new team members.
Job Requirements
- Qualifications:
- Education: Bachelors degree or above, preferably in Logistics Management, International Trade, Supply Chain Management, or related fields.
- Experience: 3+ years of experience in international air freight operations or cross-border e-commerce logistics.
- Language: Proficiency in English, with strong business writing skills.
- Ability to maintain operational stability under multiple tasks and pressure.
- Strong planning skills to prioritize tasks effectively and allocate time/resources appropriately.
- Independent problem-solving capabilities with a focus on workflow and process optimization.
- Diligent, responsible, and results-oriented mindset.
- Preferred Qualifications:
- Proficiency in a second European language (French/German) preferred.
- Experience in WMS/TMS system implementation preferred.
What we offer:
- Opportunities for development in the organization;
- Annual bonus;
- Private medical care;
- Life and health insurance;
- Multisport card;
- Lunch for 1 PLN;
- 30% discount for SHEIN products.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Accounting
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