Our client, Philip Morris International in Lausanne, is hiring an Operations & Technology Coordinator
Are you passionate about process optimization, technology, and innovative solutions? Join the Content & Owned Media team at Philip Morris International (PMI) in Lausanne and play a key role in driving operational and technological transformation within the company''s global communications function.
Your responsibilities:
In collaboration with the Senior Manager of Technology and Operations, you will execute a range of initiatives to support the team''s operational framework. Key responsibilities include:
Coordinate day-to-day operations within the Content & Owned Media team.
Maintain and optimize planning tools (e.g., SharePoint) and implement automation to improve workflows.
Identify process bottlenecks and propose actionable solutions.
Build strong cross-functional relationships to enhance collaboration.
Support the adoption of AI and GenAI tools across the function, ensuring alignment with strategic goals.
Coordinate the review of AI/GenAI business cases, maintain dashboards, and support the Global Comms teams with submissions.
Assist in organizing training sessions on new technologies, including AI, DAM systems, and related tools.
Keep relevant SharePoint pages, including those related to AI and Content & Owned Media, up to date.
Manage front-end and back-end operations of the Digital Asset Management (DAM) system to ensure seamless functionality.
Lead technology adoption and process improvement projects.
Design and implement operational tools, templates, and SharePoint site structures tailored to team needs.
Monitor licenses, subscriptions, and storage quotas for MS SharePoint and other tools.
Your profile:
Strong focus on process optimization and continuous improvement
Governance and workflow management skills
Excellent communication and interpersonal abilities
Proficiency with digital tools and systems (MS 365, SharePoint, DAM, etc.)
Solid understanding of AI technologies and their practical integration into workflows
Required experience:
Proven experience coordinating team operations and streamlining processes
Background in managing content/media-related operational frameworks
Hands-on experience with planning tools and technology integration
Experience supporting AI and GenAI adoption and maintaining relevant dashboards
Ability to explain technical topics clearly to non-technical stakeholders
Proactive mindset with a strong problem-solving orientation and a passion for leveraging technology
Why join PMI?
Philip Morris International is at the forefront of innovation in its industry. This role offers a unique opportunity to be part of a dynamic, global team driving digital transformation in a constantly evolving environment.
Interested? Don''t miss this opportunity to be part of an exciting transformation. Apply now!