Requirements: English
Company: Le Grand & Associates
Region: luxembourg, luxembourg ,
Do you have solid experience in operations within the finance, fintech, or ideally, crypto sectors? Are you passionate about tackling challenges, optimizing processes, and managing teams in a dynamic, international environment?
Join a fast-growing, regulated company operating at the crossroads of finance and digital innovation. This international structure, with a strong presence in Europe, is reshaping the way financial services interact with new technologies offering secure, compliant, and client-focused solutions in the digital asset space.
With a lean and agile team based in Luxembourg, the company combines the energy of a fintech with the reliability and standards of a well-established financial institution. You''ll work in a collaborative, multicultural environment that values initiative, integrity, and adaptability.
If you''re looking to have a tangible impact in a forward-thinking company that blends technology, compliance, and finance this is the place to be.
- Team management.
- Daily operations tasks.
- Coordinate with the Operations team in other locations to ensure seamless support for European activities.
- Support the on-boarding process for European customers.
- Manage customer communication.
- Perform and ensure all operational tasks related to European customers are done in a timely manner.
- Identify and escalate issues reported by or related to European customers.
- Manage the customer relationships with all customers for European operations.
- Help customers get the most value out of the service.
- Support in projects by providing an operations specialists point of view.
- expertise.
- 3 to 5 years of experience in operations within the financial, fintech, or crypto sector.
- Previous experience in team management.
- Knowledge of procedure writing and project management.
- Proficiency in MS Office, especially Excel; SQL is a plus.
- Fluent English required; French is essential, German is an asset.
- Strong interest in the crypto/blockchain industry is highly appreciated.
- Join a rapidly growing company in a revolutionary industry.
- Work at the forefront of innovation in a collaborative and dynamic environment.
- Long-term professional development opportunities.
Based in Luxembourg
Interested? Let''s talk!