Requirements: English
Company: People More P.S.A.
Region: Krakw , Lesser Poland Voivodeship
about-project :
- For the project that we are working on with our foreign partner, we are looking for Project / Service Delivery Manager (German speaking).
- If you are not sure if you meet the requirements, applywell talk and give you an honest answer.
responsibilities :
- Manage the end-to-end onboarding of business partners according to defined operational procedures.
- Validate partner readiness and formally notify the client upon successful completion of onboarding activities.
- Analyze technical documentation and support partners by diagnosing and explaining integration issues.
- Understand system configuration and data mapping processes to identify and troubleshoot potential errors.
- Independently resolve recurring incidents and escalate more complex issues to second- and third-level support teams when necessary.
- Manage transitions of partners between test and production environments, and perform configuration changes where needed.
- Collaborate with internal technical and project teams; organize and monitor tasks through project management tools such as JIRA
- Maintain and update project documentation to accurately reflect the progress and status of ongoing activities.
- Provide regular status updates to the client regarding the onboarding of partners, escalating delays or cooperation issues when appropriate.
requirements-expected :
- Minimum 5 years of experience in a similar position in the IT area
- Experience in partner implementation, technical coordination or project implementation management
- Strong problem-solving and analytical skills and ability to work independently.
- Knowledge of project tracking tools such as JIRA and standard communication protocols.
- Excellent organisational, communication and stakeholder management skills
- Very good English and German
offered :
- We are open and honest and we solve problems instead of generating them
- Maybe its obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job!
- A small team
- An international working environment and international projects
- Private medical care
- Sports card
- Training courses
- Work that is 100% remote (unless you prefer another system)
benefits :
- private medical care
- sharing the costs of foreign language classes
- flexible working time
- integration events
- computer available for private use