Requirements: English
Company: VYNCKE
Region: Kortrijk , Flanders
Freshly graduated engineer and eager to kickstart your career in sustainable energy? Read on!
Were looking for a motivated Customer Service Engineer to join our Customer Service Team. Their mission? To maximize customer satisfaction by offering services throughout the lifespan of our waste-to-energy solutions! As Customer Service Engineer, your main responsibilities will be supporting our Customer Service Managers and actively engaging with your customer portfolio. Youll also coordinate maintenance stops, provide technical advice and support, as well as ensure a smooth communication with clients, suppliers, and the Customer Service Team.
About the job
As our Customer Service Engineer, you will:
- Assist our experienced Customer Service Managers with coordinating and planning of larger maintenance stops. Youll collaborate with the Customer Service Team, subcontractors and suppliers to ensure smooth execution of these site interventions.
- Manage all necessary documentation and ensure it is compliant to safety and quality regulations.
- Act as the single point of contact for smaller accounts, managing client interactions and ensuring their needs are met.
- Provide technical advice and support to clients regarding their waste-to-energy solutions.
- Communicate effectively with suppliers to identify and source compatible spare parts.
- Stay up to date about our solutions, so you can always offer our customers the best support and advice.
About your profile
We imagine our ideal candidate would:
- Hold a masters degree in engineering.
- Be eager to learn about waste-to-energy solutions and related technologies.
- Have excellent communication skills, and love working with others in a team environment.
- Combine good organizational skills with a customer-oriented mindset and a proactive personality.
- Be willing to travel to clients and suppliers across Europe (up to 20% of your time)
- Be proficient in English, with a good knowledge of French as a plus or you are willing to learn.
About our offer
- Join VYNCKE, and we can promise you that you will embark on a learning journey.
- We offer an environment where your skills are valued, with a direct impact by advising and supporting your fellow Vynckeneers.
- Youll be part of a team that trusts and empowers you, where every challenge is an opportunity to shine and there is room for initiative and an openness to communicate your vision and ideas.
- Your career is more than a job it''s a path to making a meaningful impact in the world of clean energy, one project at a time.
Eager to know more about this specific job opportunity? Dont be shy: contact us via careers.be@vyncke.com!
About VYNCKE
VYNCKE is a dynamic, family-owned company founded in 1912, which has grown to be a global player in the sector of clean energy technology. More precisely, VYNCKE specializes in the development and construction of customized waste to energy installations. Worldwide around 410 Vynckeneers are stationed in our settlements in Brazil, Belgium, Germany, Czech Republic, India, China, Thailand, Spain and Malaysia. Thanks to more than 4.300 satisfied customers all over the world, a well-lined order book and the loyal commitment of the enthusiastic Vynckeneers, we maintain a stable position in the market.