Requirements: English
Company: JR Italy
Region: Cormano , Lombardy
Job Opportunity: Service Support EngineerFor a client company in Cormano, a leader in the sector of uninterruptible power supplies, power systems, and integrated energy solutions, we are seeking a Service Support Engineer for the After Sales team.The selected candidate will be responsible for providing qualified technical support to partners and commercial clients, actively contributing to customer satisfaction and effective resolution of technical cases.Main Responsibilities:Managing calls from Service PartnersAnalyzing and handling customer requestsProactively monitoring technical issues on systemsProviding remote technical supportCommunicating clearly and reassuringly with clients on technical topicsManaging warranty procedures and coordinating spare parts shipmentsDelivering technical product training to branches, distributors, and end customersRequirements:Strong technical skills in electrical/electronic fieldsExcellent written communication skillsGood knowledge of the English languageFlexibility and team spiritCustomer-oriented attitude and problem-solving skillsAccuracy in handling requests and attention to business needsWillingness to undertake occasional short trips (national/international)Expected start date: 31/07/2025Professional category: Engineering / Research & Development / LaboratoryLocation: Cormano (Milan)Working hours: Full TimeApplicants are invited, in compliance with Legislative Decrees 198/2006, 215/2003, and 216/2003, to read the privacy policy available on the application form page. Please also review our tips for recognizing scam attempts on the dedicated phishing page at adecco.it.Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG of 26.11.2004). by helplavoro.it#J-18808-Ljbffr