Requirements: German Native Speaker, English advanced
Company: portugal.xpatjobs.com
Salary: 11,820 to 16,320
Region: Lisbon
Do you feel comfortable in the world of Louis Vuitton, Michael Kors and Chanel?Or do you want have a look behind the setting of these luxury brands?One of the most famous fashion luxury brands is waiting for you!Working in the nice and sunny Lisbon could be the next adventure for you and the start of a new career.Be part of an international team and share your passion for fashion with people of the same interest. Your responsibilities and impact as a Customer Service Agent will be:Being a fashion mentor to the customers during their shopping experienceProviding the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social mediaAnswering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed filesHandling calls for prospects and clientsBeing in contact with other departments and redirecting related cases and issues to responsible departments