Requirements: English
Company: Savana
Region: Madrid , Community of Madrid
SAVANA (www.savanamed.com) is an award-winning, international medical company aiming to accelerate health science by putting into the hands of healthcare providers the power to unlock all of the clinical value embedded within existing Electronic Health Records (EHRs) with Artificial Intelligence and Natural Language Processing. Always ensuring maximum privacy and security.
Founded in 2014, Savana is an international medical company that has developed a scientific methodology that applies Artificial Intelligence (AI) to unlock all the clinical value embedded within Electronic Health Records'' free-text (EHRs). With the largest AI-enabled, multi-language, multi-center research network in the world, Savana generates customized descriptive and predictive, High-quality Deep Real World Evidence research studies. Engineered by doctors for doctors, the company is built following the highest privacy-by-design standards.
Savana operantes in more than 160 hospitals, 5 languages, 15 countries and has already improved more than 6 clinical practices with more than 100 employees from 16 nationalities. It constitutes a clinical research ecosystem that aims to advance personalized and precision medicine worldwide.
Client Partner - Global Life Science at Savana
Major Accountabilities where this role is involved:
- Implement Savanas sales global strategy.
- Contribute to Savanas lead generation activities.
- Management of the key accounts: follow up to ensure the highest level of satisfaction understanding their needs and offer good value proposition, seeking for new projects with
existing key customers.
- Seek for new customers with potential of becoming key accounts.
- Build a long-term relationship with the customers.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive
- sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and
- objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external
- stakeholders.
- Forecast and track key account metrics to the sales department.
- Liaise with internal teams and ensure customer satisfaction and loyalty.
- Operate according to Security Policies, Procedures and Manuals.
- Report any suspect of incident or improvement proposals.
Skills, Experience and Qualifications required:
- 3 to 5 years experience in key account management position at a CRO or pharmaceutical company.
- Understanding on technology, big data and AI applications in health is a plus.
- Capable of stablishing durable relationships pharma companies.
- Experience on account management.
- Ability to communicate a technical value proposition.
- Innovative mind with the ability to discover and test new value propositions.
- Strong understanding of clinical research and market access activities.
- Experience with public tenders.
- Result oriented.
- Fluent in English and Spanish.
- Excellent communication skills (verbal and written).
- Interested on shaping the future of health, focussing on unmet medical needs.
- Ability to work well within a team or alone.
- Ability to work in a multinational, multidisciplinary and fast-growing environment.
- Maintain ones own strategy but adapting it to a changing and even volatile environment.
- Patient, flexible attitude, ability to perform under pressure.
- Autonomy, creativity, good capacities for analysis and organisation of work.
We offer:
- Work with a multidisciplinary team of clinicians, computer engineers, computational linguists, mathematicians, designers, medical Natural Language Processing expert programmers, and other disciplines. We are a team of professionals with a common goal: to blend the knowledge of all of us to seek excellence in our purpose. Coming from very different disciplines, we want everyone to learn from everyone, creating a unique entity that moves towards the transformation of health through Artificial Intelligence.
- An opportunity to provoke a positive impact. We seek to improve health on the planet through technology and to help people and health institutions. Our employees and collaborators strive to provide our users with the necessary tools and support to achieve a more accessible and egalitarian global health. We care about our environment and we are willing to improve it.
- An environment to express yourself as you are and enjoy what you know. We defend individuality to form a richer and more plural "ecosystem". Be yourself and tell us what you have learned and how could we use it together to help us achieve our purpose.