Requirements: English
Company: AMILON
Region: Milan , Lombardy
Amilon is the company that revolutionized the digitalgift card market, introducing them first in Italy. Withheadquarters in Italy and offices in Poland and Spain, today we arenot just a gift card reseller, but a Digital Value enableroperating in three strategic areas: Reselling, Processing and Media& Engagement. Thanks to our proprietary technology andinnovative approach, we transform gift cards into valuable toolsfor companies, retailers and brands, creating new opportunities forincentive, engagement and monetization. We are looking for aMicrosoft Dynamics 365 Specialist to join our IT team. The idealcandidate will play a key role in the management, development, andevolution of our Microsoft Dynamics 365 platform, driving processoptimization and digital transformation across the business. Thisis a cross-functional role with strong collaboration across alldepartments to ensure the CRM becomes a strategic enabler forcompany growth. Key Responsibilities - Manage and continuouslyevolve the Microsoft Dynamics 365 platform. - Collect and analyzebusiness requirements to design effective custom solutions. -Implement process automations and customizations using PowerPlatform tools. - Provide technical support to users and ensuresystem performance and reliability. - Collaborate with externalpartners and consultants when needed. - Optimize and enhance CRMprocesses and workflows, especially in the B2B service module. -Create technical documentation and support internal traininginitiatives. Requirements - 3+ years of experience working withMicrosoft Dynamics 365. - Solid knowledge of customization offorms, data structures, and entities. - Experience with PowerPlatform tools: Power Automate, Power Apps, and Dataverse. -Ability to translate business requirements into technicalsolutions. - Knowledge of Microsoft SQL Server; familiarity withAzure is a plus. - Experience managing end-to-end CRM projects. -Strong teamwork, problem-solving mindset, and a proactive attitude.- English language skills is considered a plus. - Are you the rightperson for this role? Apply now here on LinkedIn and join theAmilon team!