At LG, we deliver products and services that make life better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make sure Lifes Good from home appliances, consumer electronics, to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
We employ roughly 170 employees at our office in Amstelveen, the Netherlands, divided over two entities, being LG Electronics Benelux Sales B.V. and LG Electronics European Shared Center B.V. You like to contribute to the success of an organization and you are not afraid of a challenge? Then we might have an interesting opportunity for you to join us as a:
Planning Analyst
Planning Management Department, Europe Service Headquarter
A. Market Sensing to create service strategy differentiation
- Derive insights on potential new service areas by analysing service trends from competitors and market
- Set strategies and plan differentiation concepts for in-house solutions
- Research and synthesize insights from market, competitors, customers by analysing market VOCs, sales teams inputs, shop visits, customer reviews, social listening, KPI analysis, consumer insights etc..
- Identify differentiated service, customer experience and new concepts that can strengthen the service competitiveness.
B. Data Analysis formulation
- Service data analysis and sharing report each subsidiary, EU Service HQ
- Downloading the data from EDW and make it simple with formula to utilize it easily from management
C. Localization Services Plans to create short-term and mid-term roadmaps
- Develop the service differentiation plan and positioning strategy based on company, competitor and market analysis
- Work cross-functionally to across business, product, operations, HQ to execute different strategy by country
- Manage the strategy for the service portfolio by considering customer needs and competitiveness
- Support Medium/Small sized subsidiary operation in terms of Network, New business, System set-up, etc.
What do we offer?
- A career at a global leading company which is continuously developing (never a dull moment);
- A fulltime - 40 hours per week - job;
- A competitive base salary depending on your education and experience;
- Secondary benefits like an annual performance related bonus, collective healthcare insurance and pension premium contribution;
- Daily fresh fruit at the office;
- And of course the possibility to purchase our beautiful products with discount;
What are we looking for?
Who preferably has the following knowledge and experience:
- A Bachelor or Master degree in Business Administration
- Time management presentation skills
- MS Office (Excel Power Point), Power BI;
- Excellent command of English, verbally and written;
- Positive attitude;
- Strong communication skills;
- Service work experience (Nice to have);
Are you interested in this position? Please send us your application letter and resume to lifeis.good@lge.com with following information:
- Available start working date;
- Availability to work full time (40 hour per week)
- Salary indication;
- Work permit status with the valid date (if applicable)