Company
Belgian Mobile ID, known for its successful app itsme, is a Belgian scale-up and pioneer in digitalization. In 2017, Belgian Mobile ID united the seven Belgian market leaders from the banking and telecommunications sector: Belfius, BNP Paribas Fortis, KBC, ING and Orange Belgium, Proximus and Telenet. Through joint efforts, they developed itsme, Belgium''s official mobile identity. With this mobile identity app, every Belgian citizen can identify him/herself when logging into digital applications, when approving (payment) transactions and even when signing official documents. Card readers, passwords or cards with tokens are no longer required. itsme guarantees secure identification through the combination of the itsme app, the users mobile phone and the users unique itsme PIN or biometric identification. itsme is recognized as a Level of Assurance High e-identification mean, and as a qualified trust services provider for electronic signatures in the eIDAS regulation, which means that the app complies with the highest security levels.
The number of users of the identity app itsme continues to rise. In one year, 700,000 itsme accounts were added, a growth of 11%. Today, 7 million Belgians already use the itsme app to identify themselves, confirm transactions and sign documents online, and they do so remarkably often: an average of 47 actions per person per year, or almost 1 per week. Today, itsme is already available in Belgium and 13 other European countries!
Belgian Mobile ID closed partnerships with more than 800 companies, both in public and private sectors. The government is counted as one partner in this total amount, with more than 2.000 platforms. Although itsme is mainly used for government purposes and in the banking, insurance and telecommunications sector, the importance of the app is increasing in other sectors as well. Examples of other industries are the gaming industry (e.g. Napoleon Games), HR sector, hospitals, mobility services,
Role
As a functional analyst, youll play a key role in shaping digital identity solutions with real societal impact. This is a hands-on, end-to-end role. From early discussions to final checks after launch, youll dive into complex business and technical needs and translate them into functional flows, user stories, and requirements. These often span multiple platforms and services, including backend, internal tools, and sometimes customer-facing elements.
itsme is a growing organization. While the architecture is well-established, the organization needs someone who can translate this vision into concrete implementation. Youll bring structure, clarify the story for stakeholders, and turn ideas into clear solutions.
Due to rapid growth, documentation, processes, and alignment are not yet fully in place. In this role, youll have the opportunity to make an impact by supporting developersclarifying details, asking the right questions, and improving efficiency.
Youll work in a collaborative, proactive environment with architects, product owners, developers, and compliance teams to ensure solutions are robust and aligned with technical and regulatory requirements.
Offer
Profile