Requirements: English, German
Company: Lingo Recruitment
Region: Rub , Catalonia
Role: Collections specialist German speaking desk
Salary: up to 33K p/a DOE + up to 5% bonus + lunch vouchers, life accident insurance
Work model: Hybrid (3 days onsite, 2 days WFH)
Location: Rubi, Barcelona, Spain
Responsibilities:
- Manage and oversee the collections process, ensuring timely payments from clients.
- Communicate with overdue accounts via phone, email, to negotiate payment arrangements.
- Review account statements and reconcile discrepancies to avoid miscommunication with clients.
- Maintain accurate records of collection activities and update customer accounts in the database.
- Collaborate with various departments to resolve issues and disputes related to outstanding invoices.
- Prepare and present reports on collection activities, trends, and outstanding accounts to management.
- Ensure compliance with relevant laws and regulations related to collections and debt recovery.
Requirements
- Fluent in German and English
- Proven experience as a Collections Specialist or in a similar role within finance or accounting departments.
- Strong understanding of collections processes, credit practices, and financial regulations.
- Excellent communication and negotiation skills to handle sensitive financial discussions.
- Proficiency in using accounting software and MS Office Suite, particularly Excel for data analysis.
- Detail-oriented with strong organizational skills to manage multiple accounts and prioritize tasks.
- Ability to work independently as well as part of a team, demonstrating initiative and proactivity.
- Bachelor''s degree in finance, accounting, or a related field is preferred but not mandatory.