Requirements: English
Company: emagine Polska
Region: Poznan , Greater Poland Voivodeship
Industry: IT / SAP Consulting Rate: Competitive, based on experience Work model: 100% remote from Poland Assignment type: B2B Start: ASAP or as per agreement Project length: Long-term Project language: English (German is a plus) Overview: We are looking for an experienced SAP FICO Consultant to provide 2nd and 3rd line support for SAP S/4HANA systems. The role involves troubleshooting technical issues, configuring SAP FI/CO modules, and working closely with IT teams and clients to ensure system stability and efficiency. Responsibilities: Analyze and resolve complex technical issues in SAP S/4HANA (Public Cloud experience is a plus). Provide 2nd and 3rd Line Support for SAP FICO modules and customer-specific solutions. Conduct detailed problem analysis to diagnose issues and implement effective solutions. Collaborate with 1st-Level Support and IT teams to ensure timely issue resolution. Foster strong relationships with clients by handling support topics effectively. Analyze and report on ticket trends to identify potential system improvements. Lead and execute minor projects and system changes based on customer needs. Maintain detailed documentation of support issues, solutions, and system changes. Requirements: Bachelor's degree in IT, Business Administration, or a related field. Strong experience in SAP FI (Financial Accounting) and CO (Controlling) modules (SD module knowledge is a plus). Good understanding of SAP S/4HANA Cloud 2SL, including Central Business Configuration, IAS, and SAP Cloud ALM. Knowledge of third-party system integration with SAP FI. Strong analytical and problem-solving skills. Experience working with ticket management systems for tracking support issues. Familiarity with ITIL processes and managed service models. Good project management skills for small-scale system changes. Excellent English communication skills (German is a plus). SAP certifications in relevant modules are a plus. We offer: Challenging international projects. Long-term cooperation. A transparent and fair work environment. Benefits including Medicover card Multisport card.