Requirements: English
Company: BE MATE APARTMENTS
Region: Venice , Veneto
At Be Mate we believe that the passion fortravelling and discovering new cultures is something that unites usall, if you think the same you can be our person. We are lookingfor a Guest Service Agent to to help us connect with all ourguests, helping them in their daily lives and transmitting thewarmth of being at home. More than employees, we are looking forfellow travellers. Every day is a new adventure, and every guesthas a story to tell. We''re not just building homes away from home;we''re building a team united by passion, dedication and a desire tomake every day count. If you like what you''ve just read, read on!Introducing Be Mate Be Mate is a new way to stay and enjoy thecity. What is it? It''s travelling by combining the best of twoworlds: the freedom of a flat with the security, quality andservices of a hotel. Where do we accompany you? We are present inMadrid, Barcelona, Malaga, Milan, Rome, Venice, Turin and Istanbul.Design flats, carefully selected, in the centre of the cities. Whatwill you do in Be Mate? - Access control to the building. - Controlof the occupation of apartments - Customer Service. - Attention andIncident Management - Sale of extra products and services - Checkin, check out. - Reservation management and registration at the PMS- Reservation collection - Reservation billing - Police Register -Night audit - Apartment allocation - Online Reputation Review -Control of rates and availability - Management and control of therequest for extra beds/cots - Daily report with the activitiescarried out and everything that happened during the shift to theFront Office Manager. - Support to the comprehensive managementteam. (response to GI mail, GI reservation management, GI guestphone service). You are the Bemater we are looking for if... - Youare a person with communication skills - You are a people personand you like to help other people in their daily work. - You are aproactive, ambitious and motivated person who wants to growprofessionally in a company. - You like the idea of belonging to acompany like Be Mate and transmitting our project to our clients. -You have excellent office automation skills (Word, Excel and PowerPoint). - You have a good command of Analytics, Channel Manager andPMS of the sector. - You have a good level of spoken and writtenEnglish. - You are interested and have experience in the tourismsector, the world of travel, and you love to create real impact.Our culture - We value life beyond work, promoting flexibility toachieve a balance between the professional and personal. - We are avibrant team that fosters creativity and energy. With a dynamic andyoung environment, every day is a new opportunity to learn andgrow. - We value everyone''s ideas. Here, every voice counts - Webreak down hierarchical barriers to promote an environment ofequality and recognition based on merit. - And last but not least,we build homes for those who travel. What do we offer? Being partof a growing team, with plenty of room for personal andprofessional development. A young, dynamic and ambitious teamthat knows when to work but also when to have fun (afterworks,teambuildings etc.). 1 extra week per year Birthday off Flexible working environment